Simple, transparent pricing that scales with your team

We charge for all users added to your workspace. The only exception is suspended users — suspended accounts are not billed. To stop being charged for someone, simply suspend or remove their account.

A session is one completed AI roleplay call of 30 seconds or more, counted across every course that uses the scenario. Chat-mode roleplays are unlimited and never count. Pro includes 10 call sessions a month, Premium 40, and Scale 200. If you run out, buy a session pack from the Billing page — 50 sessions for $175, 100 for $325, or 200 for $600 — or turn on automatic top-ups so learners are never blocked. Scenarios themselves are unlimited on every plan.

Yes. The AI assistant, AI practice, AI review for assignments, AI reports, AI searching, and AI roleplay in both call and chat modes come with every plan. The only metered feature is AI roleplay call sessions. AI assessment, Knowledge hub, and AI transcription & summary are included from Premium; on Pro, transcription is available as an add-on.

There is no limitation on the number of users who can use the platform simultaneously for any plan. All your team members and learners can use the platform at the same time.

Seats are reserved the moment a user is added to your workspace. If you no longer need a seat for someone, you can suspend or remove their account at any time — changes take effect at the next billing cycle

Yes. If a team member has access to the platform and their account is not suspended, they are included in billing. If you suspend their account, they will no longer be billed starting from the next billing cycle.

Yes, if you need a full migration of your courses to EducateMe, we can provide assistance and help you adjust your learning flow on our platform. Migration assistance is available only for the Scale and Enterprise plan.

No, you can create an account and sign up. You’ll only need to add payment details after the 14-day free trial.

The 14-day free trial gives you the full platform, including every AI feature and the add-ons, with no credit card required. You only add payment details when you're ready to pick a plan.

Yes. Upgrade at any time from Organization settings → Billing → Plans. Subscriptions are managed through Stripe, where you can also update your payment method and download invoices. Seat changes are reflected at the next renewal, with users added mid-cycle prorated. We don't offer refunds for periods already paid, so if you're unsure, start monthly and switch to annual billing for the 10% discount once you've settled in.